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Mindsetter works well, in spite of cultural differences

Changesetter is a well-designed tool. It is a good way to visualize and support changes. It provides a concrete basis for discussing the challenges and reactions that we typically meet among employees, and the managerial tools that we can bring into play to successfully manage change. The game makes it easy to understand the kind of difficult challenges and decisions faced by employees, managers and the company as a whole.



The game works well in all countries

Vestas has used Changesetter for training in change management in Denmark, Germany, Spain, the United States, India and China and has implemented the simulation with 80-90 change agents. Although there are clear cultural differences, the concept works equally well in all countries. The management choices that confront the participants also work well, even though there are natural differences in preferences from one country to another. Everyone understands the logic and can easily engage in the universe, with all its challenges and issues.



Tangible change processes

We talk a lot about change processes, the challenges they pose, and the responses that facilitate and prevent change. But this can quickly develop into vapid and abstract HR hot air. Changesetter makes it more tangible and has provided us with a practical way to talk about and work with the thoughts and emotions that are typically in play in connection with changes. We have obtained a common language, a common reference framework and some common images. Although they are only a few small metal pieces in a boat, it has become highly visible and concrete to talk about whether the employees are on board or not. The simulation's three resistance levels are something that most employees can relate to. It is an advantage, therefore, that Changesetter adopts Rick Maurer's way to approach change processes and reactions as described in "Beyond the Wall of Resistance".  



Service-minded and flexible business

Relation Technologies is a very service-minded and flexible supplier and partner. They are incredibly helpful and very easy to get in contact with, no matter where in the world and in which time zone you are when you need their assistance. We also find it exciting that they sometimes try out new ideas on us, just to test the waters with some new concepts and products that they are developing. 



Anders Andersen, 
Director, Business Transformation / People & Culture
Vestas Wind Systems A/S



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